Plans
PromptGuard offers three self-service plans designed for teams of every size.Free
$0/monthPerfect for evaluation and small projects.
- 10,000 requests/month
- 1 project
- 1 API key
- Regex-based threat detection (70-80% accuracy)
- Basic PII redaction
- Default security preset only
- Community support
Pro
$49/monthFor production applications needing reliable security.
- 100,000 requests/month
- Up to 5 projects
- Up to 10 API keys per project
- AI-powered threat detection (~95% accuracy)
- All security presets
- Custom policies
- Email alerts
- Email support
Scale
$199/monthFor high-volume applications with enterprise needs.
- 1,000,000 requests/month
- Unlimited projects
- Unlimited API keys
- AI-powered threat detection (~95% accuracy)
- All security presets
- Custom policies
- Advanced analytics & dashboards
- Priority support
- Email alerts
- Soft limits (never blocks your app)
Need a custom plan? Contact [email protected] for enterprise pricing with dedicated infrastructure, SLA guarantees, and custom rate limits.
Feature Comparison
| Feature | Free | Pro | Scale |
|---|---|---|---|
| Monthly requests | 10,000 | 100,000 | 1,000,000 |
| Projects | 1 | 5 | Unlimited |
| API keys per project | 1 | 10 | Unlimited |
| Over-limit behavior | Hard block (429) | Hard block (429) | Soft limit (alerts only) |
| Regex-based detection | 70-80% accuracy | 70-80% accuracy | 70-80% accuracy |
| AI-powered detection | — | ~95% accuracy | ~95% accuracy |
| PII redaction | Basic | Basic | Basic |
| Security presets | Default only | All 6 presets | All 6 presets |
| Custom policies | — | Yes | Yes |
| Basic analytics | Yes | Yes | Yes |
| Advanced analytics | — | — | Yes |
| Time-series dashboards | — | — | Yes |
| Threat distribution | — | — | Yes |
| Email alerts | — | Yes | Yes |
| Audit logs | — | Yes | Yes |
| Secure Scraping API | Yes | Yes | Yes |
| Agent Security API | Yes | Yes | Yes |
| Streaming | Yes | Yes | Yes |
| Support | Community | Priority email |
Rate Limits
Monthly Request Quotas
Your plan determines how many requests you get per month:| Plan | Limit | Behavior When Exceeded |
|---|---|---|
| Free | 10,000 | Returns 429 Too Many Requests |
| Pro | 100,000 | Returns 429 Too Many Requests |
| Scale | 1,000,000 | Continues processing + email alerts |
Infrastructure Rate Limiting
All plans share the same anti-abuse rate limit:- 100 requests per minute per IP address (enforced by Cloud Armor)
- This is a security measure, not a pricing feature
- Contact [email protected] for higher limits
Hard Limits vs Soft Limits
Hard Limits (Free & Pro)
When you exceed your monthly quota, requests are blocked:- Upgrade to a higher plan
- Wait for the next billing cycle
- Optimize request volume
Soft Limits (Scale)
Scale plan never blocks your application:- Requests continue processing normally
- You receive email alerts about overage
- Overage is logged for billing analytics
- Your application keeps running without interruption
Usage Tracking
Monitor your usage in real-time: Via Dashboard: Navigate to app.promptguard.co → Usage to see:- Current period usage vs. quota
- Daily/weekly/monthly trends
- Per-project breakdown
- Over-quota events
How Usage Is Calculated
One request = one API call to any of these endpoints:| Endpoint | Counts as |
|---|---|
POST /api/v1/chat/completions | 1 request |
POST /api/v1/completions | 1 request |
POST /api/v1/scrape | 1 request |
POST /api/v1/agent/validate-tool | 1 request |
- Number of tokens in the request/response
- Model used
- Response length
- Whether the request was blocked by security
PromptGuard uses a pass-through model: you provide your own LLM API keys (OpenAI, Anthropic, etc.), and PromptGuard only charges for security services. LLM costs go directly to your provider.
Upgrading
- Visit app.promptguard.co
- Navigate to Billing
- Select your new plan
- Your new limits take effect immediately
FAQ
Can I try Pro features before upgrading?
Can I try Pro features before upgrading?
Yes! Sign up for a free account and evaluate the platform. When you’re ready for AI-powered detection and more capacity, upgrade to Pro.
What happens if I downgrade?
What happens if I downgrade?
Your plan changes at the next billing cycle. If your usage exceeds the new plan’s limits, excess requests will be blocked until the next cycle resets.
Do failed or blocked requests count against my quota?
Do failed or blocked requests count against my quota?
Yes. Every request to our API counts, including retries and security-blocked requests. Implement smart retry logic to minimize wasted quota.
Can I get a refund if I don't use all my requests?
Can I get a refund if I don't use all my requests?
Plans are billed monthly at a flat rate. Unused requests do not roll over or qualify for refunds.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) via Stripe. Contact sales for invoice-based billing.
Enterprise
Need more? Contact [email protected] for:- Custom request volumes
- Dedicated infrastructure
- SLA guarantees
- SSO / SAML integration
- Custom rate limits
- Invoice billing
- Onboarding support